Frequently Asked Questions

Standard shipping takes 5-7 business days within the continental US. Express shipping (2-3 business days) and next-day delivery options are also available at checkout. International shipping times vary by destination, typically 10-15 business days.

Yes! We offer free standard shipping on all orders over $150 within the US. For orders under $150, a flat rate of $8.95 applies. Free shipping promotions are also offered during special events—subscribe to our newsletter to stay updated.

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package in real-time through the carrier's website or by logging into your ANZEVIA account.

Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. International customers are responsible for any customs duties or import taxes that may apply.

We want you to love your purchase! Returns are accepted within 30 days of delivery for unworn, unwashed items with original tags attached. Items must be in their original condition to receive a full refund.

Log into your account and navigate to "Order History." Select the order you'd like to return, choose your items, and follow the prompts. You'll receive a prepaid return label via email. Package your items securely and drop them off at any authorized carrier location.

Final sale items are marked as such at checkout and are not eligible for returns or exchanges. However, regular sale items can be returned within our standard 30-day return window.

Once we receive your return, please allow 5-7 business days for inspection and processing. Refunds are issued to the original payment method and may take an additional 3-5 business days to appear in your account.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. We also offer Afterpay for flexible payment options on eligible orders.

Yes, absolutely. We use industry-standard SSL encryption to protect your personal and payment information. We do not store your credit card details on our servers—all payment processing is handled securely through trusted third-party providers.

Yes! Anzevia gift cards are available in denominations from₹100 to ₹500. They can be purchased online and delivered via email, making them the perfect gift for any occasion. Gift cards never expire and can be used on any purchase.

Each product page includes a detailed size chart specific to that item. We recommend measuring yourself and comparing your measurements to our chart for the best fit. If you're between sizes, we suggest sizing up for a more comfortable fit.

Our pieces are designed to fit true to size based on standard US sizing. However, fit can vary slightly between styles. We always include fit notes in the product description (e.g., "runs small," "relaxed fit") to help you choose the perfect size.

We're here to help! Contact our customer care team via email with your measurements and the item you're interested in, and we'll provide personalized sizing recommendations.

Yes, we have dedicated size charts for our Girls' and Kids' collections. These are based on age ranges and standard measurements, but every child is different. Check the individual product page for specific sizing information.

Our customer care team is available Monday-Friday, 9 AM - 6 PM EST. Reach us via email at support@anzevia.com, call us at -. We typically respond to emails within 24 hours.

We process orders quickly to get them to you as soon as possible. If you need to modify or cancel your order, please contact us immediately. If your order hasn't been processed yet, we'll do our best to accommodate your request.

Currently, ANZEVIA operates exclusively online to bring you the best prices and widest selection. However, we occasionally host pop-up events in select cities. Follow us on social media or subscribe to our newsletter to be notified of upcoming events.Currently, ANZEVIA operates exclusively online to bring you the best prices and widest selection. However, we occasionally host pop-up events in select cities. Follow us on social media or subscribe to our newsletter to be notified of upcoming events.